Zoom Vs Skype – Best for your Video Calls? (Comparison) 2021

Video conferencing might become a $20 million market by 2024, as accorded by Global Market Insights. With this development comes dozens of platforms to select from; Zoom vs. Skype is just one of the most widespread debates among businesses.

Below, we distinguish the features, pricing, and product execution of Skype Vs. Zoom to help you ensure the best solution for your video conferencing needs.

Zoom Vs Skype - Best for your Video Calls?

Zoom Vs. Skype Overview

  • About Zoom
  • About Skype
  • General Info
  • Pricing
  • Integrations

Employees Desire Video Conferencing Tools

Good communication is all about rendering things more accessible, and who wants to waste hours traveling to a meeting?

According to current research, 89% of remote teams choose video conferencing to engage with their colleagues or supervisors. The same study elucidates that about 75% of US corporate workers use video collaboration to work remotely, with a plurality reporting higher productivity and a more excellent work-life balance.


Zoom is no regular video communication platform. It’s a cloud-based innovative tech that houses an entire expanse of modern conferencing tools.

It comes with escape sessions, which you can leverage to divide your viewers (for instance, clients or employees) into lesser groups for webinar training, specific issues, or online class discussions.

With it, the organizer has the strength to control the meeting fully. You can mute all microphones, supervise attendees’ presentation entry, and so on. Also, this tool allows attendees to partake in the conversation by virtually putting up their hands.

Its chat utility also lets spectators directly address the instructor and other attendees, ensuring a pooled classroom setting.


Visualize communication with your employees through instant messaging, screen sharing, record sharing, as well as informal video or audio calls straight from your PC/phone. Effective and immediate — that’s what Skype is all about. Skype for Business comes with a vast user base. The chances are that your workers are already familiar with it. Skype has got formulated using creative technology for accessible communication.

Like Zoom, Skype’s instinctive chat interface allows users to send timely messages to other users. Users can easily merge video with audio right from their chat windows. In a nutshell, Skype is an incredible platform for instant messaging, record sharing, screen sharing, and informal-based video or audio calls.

General Information

The greatest challenge when considering Zoom vs. Skype is that they are both powerful communication channels. Choosing between the two can be complicated since both are cost-effective and fruitful.

By purpose, Zoom is a video conferencing established software designed to stimulate collaboration via an innovative incorporated system featuring web conference, group messaging, and online conventions.

On the other aspect, Skype is a software app, which comes with influential text, voice, and video tools, furnishing users with an easy way to share experiences with others, no matter their setting.

Functional Devices

Zoom aids Android, iPhone, Mac, iPad, and web programs.

Skype is web-based and aids all Windows, Android phones, iPhones, Macs, and iPads.

Available Components

Zoom is loaded with various components, including video webinars, conferencing video, integrated scheduling, and group collaborations. This platform’s dominant features include local and cloud recording, premium audio, Conferences, and Rooms.

Skype also comes with vital communication components, including Skype-to-Skype calls, group calls, one-to-one video calls, call forwards, and video messaging. You can send texts, video statements and share screens, files, and contacts.


Both Zoom and Skype provide premium video conferencing solutions — an explanation why they have loyal clients across the world. Zoom brags about loyal clients like the University of Washington, UBER, and Zendesk, whereas Skype is the preference of VerbalizeIt, AIRTEX, and Diverse Learners.

Designed For

Both Skype and Zoom are favorable for small businesses to large undertakings, but Skype’s free plan is also famous among freelancers.



It provides four enterprise pricing packages: Basic Plan, Business Plan, Pro Plan, and Enterprise Plan.

Zoom Basic Plan

The basic plan, which is designed for personal meetings — is free, can host 100 participants, and offers endless one-on-one sessions. It’s a significant offering at no cost. With this program, you can:

•      Organize group meets for up to 40 minutes

•      Have an infinite number of meetings

•      Get online support

•      Enjoy video and web conferencing aspects

•      Be sure of comfortable group collaboration

Zoom Pro Plan

The Zoom Pro Plan is for minor teams and costs $14.99 a month per user. It comes with all the elements of the Basic Plan and can aid 100 participants. With the Pro Plan, you’ll get unlimited meeting duration, assigned scheduler, appointed custom personal meeting ID, and meeting reporting.

This plan also accentuates user management capabilities, admin supervisions, REST API, and Skype for Business interoperability. With one GB of M4A and MP4 cloud recording, users can store and share enormous amounts of data.

Optional Add-on Plans

The optional add-on plans comprise of five sub-plans: Extra cloud recording storage that gets on for $40 per month, 323/SIP Room Connector which begins at $49 a month, Join by Zoom Rooms, which gets provided at $49 per month, Join by toll-free dialing/Call Me which is accessible for about $100 a month and Add Video Webinars at $40 a month.

Zoom Business Plan

The Zoom Business Plan, which moves for $19.99 a month per person, is limited for smaller companies. Furnished with all the Pro plan features, mid-sized companies can influence it to communicate to another level.

The plan permits you to host up to 10 hosts, has phone support, an admin dashboard, and features a complacence URL. If you want on-premise deployment, the Business Plan is an excellent option. Other aspects of this plan include:

•      Organized domains and single sign-on

•        Company branding and custom emails

•      LTI integration


Skype is unrestricted. However, if you are looking to boost productivity and boost revenue, Skype has an investment pricing package for $2 per month per user.

Business Plan

With Skype’s Business plan, users can relish features like online meetings (250 participants) and safe communication lines employing strong authentication and encryption.

Online Plan 2

This plan amounted to $5.50 per user per month and got formulated for online business meetings. With Online Plan 2, you can:

•      Join on any engine

•      Enjoy faction HD video as well as audio calling (250 people)

•      Obtain enterprise-level based technical mobile backing

•      Online editions of Office

•      50 GB mailbox

•      1 TB file storage

Office 365 Business Premium

This proposal goes for $12.50 per month per user. Significant features of the Office 365 Business Essential plan include:

•      Pre-installed Office apps on PC/Mac

•      Tablet and phone office apps

In expansion, Skype’s parent company Microsoft has been endorsing Microsoft Teams over Skype as a meeting and video conference forum. 

As a result, backing for Skype may diminish over time in favor of Teams.

Supported Integrations


Zoom favors an array of integrations, encompassing Microsoft OneDrive, Google Chrome, Box, Slack, Salesforce, Microsoft Outlook, LTI (Canvas, Backboard, Desire2Learn, and Moodle), Facebook Centrify, Kubi, Okta, Intel Unite, Zapier, Marketo, and RSA.

Other integrations aided by Zoom include:

•      Google Drive, Pardot, and DropBox

•      Acuity Scheduling and Firefox 

•      Microsoft Active Directory and Eloqua

•      Hipchat, HubSpot and Infusionsoft


Skype provides integration with Microsoft (Word, Outlook, PowerPoint, and Lync), WordPress, Lucid Meetings, Mendix, SalesExec, CRM, Bitium, OnePage, Cayzu Helpdesk, Interactive Intelligence CaaS, BigContacts, Grasshopper, 1CRM, Slack, and GroupWise.

Skype can integrate additional networks, such as:

•      Agile CRM

•       Microsoft Dynamics CRM Online

•      Wimi and 8×8 Virtual Contact Center

•      Moxie Concierge and Yugma

Advantages and Disadvantages of Zoom

Benefits of Zoom

Zoom is a fantastic and popular choice for network conferencing, with over one million meeting participants every day.

Using Zoom, you can:

•      Conduct live video chat.

•       Approach meeting analytics, such as top users, by meeting minutes.

•     Effortlessly screen-share during a call.

•      Use the recording component to save and document your sessions.

•      Conduct brainstorming sessions with on-screen whiteboard element.

•      Access in-depth backing, such as live help, online chat, phone aid, FAQs, help essays, and video tutorials.

•      Hook up integrations such as Zapier and Slack 

•      Start employing for free, as the app’s open plan lets you host up to 100 partakers in a video call.

Zoom Drawbacks

However, Zoom isn’t an excellent tool. If you’re evaluating using it, there are a few things that you should know about learning on the platform.

•      First, since you spend for the application by the host, it can get costly for larger teams. The cost relies on which tier you choose, such as pro vs. Business vs. enterprise. Pro begins at $14.99 per month/host and scales up to $19.99 per month/host.

•       Secondly, while it has some innovative features, such as white-boarding, polling, and remote supervision, users report it’s complicated to use. 

•      Another drawback according to many users, is the poor, uncertain video quality. Video on Zoom is frequently blurry and pixelated.

Pros and Cons of Skype

Skype Pros

In general, Skype is a terrific communication tool. Not only is Skype famous among businesses, but it’s also a beautiful tool for connecting with colleagues, family, co-workers, and customers from all over the globe. Best of all, Skype For Business will become a part of Microsoft Teams, a communication forum with similar Slack features.

With Skype, you can:

•      Utilize IM, hold video chats, and make local, domestic, and worldwide calls.

•     Administer both screen and document sharing that supports big files.

•      White-board, post a poll, and conduct a Q&A session.

•      Begin with the free version, which works well for minor teams.

•      Invest in Office 365, which will soon incorporate Skype, and get additional business elements like office apps like Microsoft Word, Powerpoint, and Excel.

Skype Cons

•      Skype has technical hiccups that deter it from attaining its full potential. Despite having decent video and audio than Zoom, Skype is known to freeze up.

•      It’s hard to get help or support with Skype, which is startling since it’s all under the Microsoft umbrella.

•      Extra feedback regarding drawbacks includes the amount of bandwidth the outlet takes up, connectivity problems, and Skype’s cumbersome, hard-to-use UX. It’s still one of the decent tools out there, but Skype always puts many users wanting due to the drawbacks.

Zoom versus Skype: Which is best for you?

Zoom vs. Skype is the closest opponent of their kind. They are both excellent options, but Zoom is the more comprehensive solution for business users and work-related objectives.

If the few extra components Zoom has over Skype don’t count much to you, then the real distinction will be in pricing, which explains why zoom is better than skype.

Zoom’s ground paid subscription is $14.99, but the available version is plenty capable and appears with most premium items. Paying is mostly beneficial for those who need video calls with over 100 partakers or can’t deal with the 40-minute extent.

If your team can take advantage of Microsoft Teams’ added abilities, Office apps, and partnership tools, you might as well get Skype components bundled in. All this might be costlier considering each paid Office 365 account amounts to at least $5, though. But Microsoft Office is a very prominent suite, though, and the number of businesses is spending.

If you are, you might as well utilize what you have.

That is unless you genuinely want to go all out with Zoom for a big company and want to put in 1,000 participants, as defied to being limited by Skype’s 300-person maximum.


While contemplating between zoom versus skype, both methods make remote communication simpler, but there are some things to evaluate before choosing one over the other. Skype is undoubtedly the more user-friendly of the two apps, mainly because of its long record as a consumer app.

Solely, more people already understand how to use it. However, its 50-participant maximum makes it adequately suited to small businesses and squads. Zoom is a sensible choice for enterprise-size corporations thanks to its high-participant support and intense business features.

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